Contingent work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top contingent talent directly to industry leading clients, who have flexible contingent assignments that work on a variety of projects and unlock opportunities for exciting work. This contingent assignment will be working with Clorox. Clorox is one of the fastest growing technology companies in history and is extremely passionate about delivering a product that helps their customers succeed. 

This is a great opportunity that can provide you with a chance to help Clorox push the boundaries of technology and enjoy the benefits that come from working for Magnit Global. Benefit options available depending on contract factors and upon meeting requirements.

Magnit Global is a leading, global professional services and technology company and a certified “Great Place to Work.” We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many. 

Role Summary

The Credit & Collections Manager is responsible for overseeing customer credit risk, collections strategy, and cash flow performance while ensuring strong internal controls and compliance. This role leads teams and service providers to drive timely collections, minimize bad debt exposure, and maintain disciplined credit governance in alignment with company policies and SOX requirements.

Key Responsibilities

Credit Risk Management

• Establish and enforce customer credit policies, credit limits, and payment terms
• Perform and oversee credit risk assessments for new and existing customers
• Review and approve credit exceptions, extensions, and order block releases in accordance with authority levels
• Partner with Sales and Commercial teams to balance risk vs. growth

Collections Management

• Lead collections strategy across aging buckets (current, 30/60/90+)
• Monitor and improve past-due performance, CEI, DSO, and recovery rates
• Ensure consistent follow-up on delinquent accounts and broken PTPs
• Escalate high-risk accounts and drive resolution plans

Service Provider / Shared Services Oversight

• Manage onshore/offshore teams and/or BPO service providers
• Define and monitor SLAs, KPIs, and quality metrics
• Drive performance management, training, and remediation plans
• Ensure clear ownership between open AR, dispute management, and post-audit recoveries

Governance, Controls & SOX Compliance

• Ensure adherence to SOX controls related to credit approval, order blocking, collections, and write-offs
• Support internal and external audits, including evidence readiness and walkthroughs
• Identify control gaps, partner with stakeholders on remediation, and prevent recurrence
• Maintain documentation, SOPs, and control narratives

Cross-Functional Collaboration

• Partner with Sales, Customer Service, Finance, Legal, and Supply Chain
• Lead customer escalations and executive-level discussions when needed
• Support dispute resolution and root-cause analysis for chronic issues

Reporting & Continuous Improvement

• Deliver regular reporting on:
  • Past-due %
  • CEI / DSO
  • Blocked orders & overrides
  • Bad debt exposure
• Identify process improvements using Lean / Six Sigma methodologies
• Support system enhancements (e.g., SAP S/4HANA, FSCM, automation tools)

Qualifications

Required

• Bachelor’s degree in Finance, Accounting, Business, or related field
• 7+ years of experience in Credit & Collections / OTC
• 3+ years in a people leadership or service provider management role
• Strong understanding of SOX controls and audit requirements
• Experience with ERP systems (SAP S/4HANA preferred)
• Advanced Excel and reporting skills

Preferred

• Experience in shared services or outsourced models
• Six Sigma Green Belt (or higher)
• Experience supporting large retailers or complex customers
• Familiarity with FSCM, credit insurance, or post-audit recovery models

Key Competencies

• Strong judgment and risk-based decision making
• Ability to influence Sales and senior stakeholders
• Data-driven mindset with operational discipline
• Comfortable leading through change and attrition
• Clear communicator with executive presence

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.